Ticket Information

Ticket Prices:

Adults $5.00   |  Kids 2–12 $4.00  |  Seniors 55+ $4.00
Shows Before 6:00 p.m. - All Ages $4.00

Summer Matinee Movies - $2.00

*Online Ticketing:

Purchase your movie tickets online by clicking here.

*There is a $1.00 additional fee per ticket for online advance tickets.

If you wish to avoid the line at the box office, you may bring the credit card you used to purchase the advance tickets, or the confirmation email on your phone, or a PRINTED copy of your confirmation, directly to the door. To redeem your ticket at the box office of The Gem Theatre, you must have either the credit card you used to make your purchase or the receipt number on the confirmation page.

Accessibilty Services:

Wheelchair access and infrared Assistive Listening Devices for the hearing impaired are available upon request. Please call the box office at 704-932-5126 at least 24 hours in advance to request these services.


All children are required to have tickets and separate seats with the exception of children younger than 2 years old that will be sitting on an adult's lap. As a courtesy to audience members, please use discretion regarding your child's ability to sit quietly and enjoy a movie.

Rated R Movies:

Guests under 17 must be accompanied by a guardian who is 21 or older for the duration of the show. Please be prepared to show your ID. 

Group Sales:

Please click here for information on group sales.

Gift Certificates:

Gift certificates may be purchased in a variety of denominations and are redeemable for most movies shown at The GEM Theatre. Click here for information on purchasing gift certificates.

Refund Policy:

Please safeguard your tickets. Tickets cannot be replaced if lost or stolen. There are no refunds or exchanges for unused tickets. Tickets are only good for the specific movie designated and are not for resale.

The Gem also accepts:

Movie Tickets.com  Hollywood Movie Money


Box Office Hours:

The Gem Theatre box office is open one-half hour before the scheduled start time of the movie.

Payment Options:

The Gem Theatre accepts cash, credit cards, and debit cards for box office admission, concessions, and online ticket sales.

Credit Cards Accepted